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Tracy Data Recovery

Expert and Affordable Data Recovery Specialists

Tracy, California’s Data Recovery professionals utilize the industry’s most cutting edge technology in our data retrieval process. Rest assured that your lost data is in the best hands.

  • Hard Drive Repair Solutions
  • Expedited File and Data Salvage
  • Custom Media Device Evaluation
  • Full Data Privacy and Protection
  • Free Device Shipping


Tracy Data Recovery Services

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Datachute Dedicated Data Recovery

With over 25 years experience, the Datachute Recovery team has been investigating, resolving computing, drive and storage challenges for clients across California. Our core process and business solutions have lead us to become one of the best data salvage companies in the industry.

Hard Drive Recovery

Hard Drive Details

Our technical staff specializes in mechanical hard disc drive salvage (HDD) for Windows based PC or Apple HDD failures.

Our HDD recovery capabilities:

  • Internal or External HDDs including USB
  • RAID / Server Drives
  • Network Attached / NAS Drives
  • RLL / DLL
  • SCSI / IDE
  • SATA
  • Compact Disc CD’s
  • Attached Data Storage Devices

PC / MAC Computer Devices

Device Details

We provide data recovery on most Windows based PCs and Apple Mac hard drive, SSD and attached storage devices – regardless of the computer age, models or versions.

Including PC brand manufacturers:

Acer, Asus, Dell, HP (Hewlett-Packard), Gateway, IBM, Lenovo, Samsung, Sony, Toshiba, Equus, Alienware, and many more.

Apple Mac Models:

iMac, iMac Pro, Mac Pro, Macbook Air, Macbook, Macbook Pro, Mac Mini, and older models.

Solid-State SSD Recovery

SSD Services

We offer full service SSD data recovery on most SSD and Solid-State drives, including both on-chip and off-chip recovery methods and solutions.

Solid-State Drive Types:

  • Internal and External Storage Devices
  • HSSD / High Density Solid State
  • Flash Drive Recovery
  • Photo Memory Cards / SD / Memory Stick
  • PC Tablet SSD
  • Thumb and Jump Drives

RAID Drive Configurations

RAID Details

We support all RAID (Redundant Array of Independent Disks) versions including 0, 1, 2, 3, 4, 5, 6, 7, 10, 1+0 and 0+1; regardless of drive manufacturer or controller brands, types, models.

Data Recovery and Backup

Learn More

In addition to offering full hard drive and attached device data recovery services (Reactive Data Recovery Services), we also offer assistance with backup solution services as well (Proactive Data Protection Services). Our first goal is to always try to help protect our clients data in the first place by providing “Proactive Data Protection Services” whereby hopefully preventing or greatly reducing data loss situations before they ever happen.

Server Data Recovery

More Info

This is often our most complex and top priority service that we offer. From the moment we get your call, we know this service is top priority and must be performed with top-notch perfection and speed in order to restore workgroup, enterprise level or data center operations to normal ASAP.

Our goal is top priority/maximum speed turn-a-round time but also maximum restoration of all users and groups files, folders and data.

Additional expertise is also applied to all databases as well including Oracle, Microsoft and others SQL, MySQL, Pervasive, Progress, MongoDB, MariaDB, DB2, SAP HANA, Access and others typically contained on servers.

Our Process

How We Recover Data

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Provide Us Your Device

Open your case and our experts will contact you to discuss your lost data. You’ll then be provided with instructions to ensure a safe and swift delivery to our nearest Tracy site.

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Receive Your Customized Quote

Our specialists will contact you once your device has been received at our ISO-4 certified clean lab. Based on initial testing and a drive analysis, we’ll provide you with your own custom quote.
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Retrieve Your Recovered Data

Certified data specialists will conduct a full in-depth and comprehensive investigation, locate your lost data and provide you with updates along the way. You receive a secure copy of your device’s retrieved data contents. 


Tracy Businesses We Serve

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Small Business Data Recovery

DataChute Data Recovery provides highly reliable file repair services to US based businesses. Our storage drive and data recovery success rate exceeds industry averages, ensuring that you have peace of mind that your data is in the best hands. We work with small, medium and enterprise size businesses primarily in the US with local data recovery facilities across the country. Our professional and highly qualified staff provides hand on care using cutting edge file repair software. Common reasons for data recovery services include:

  • Hard Drive Mechanical Failures
  • Power Outlet or Surge Protector Overloads
  • Accidental Hardware Impacts / Dropped Computers
  • Water or Liquid Damaged Laptops
  • Old age or Used Equipment Components
  • Fire Damage, Water Damage, or Magnetic Interference
  • User Error, Employee File Deletion, Ransomware or Computer Viruses
We’re a 2nd generation, family owned and operated technology company driven to serve our fellow US located small business. Talk with our owner and dedicated team today!

Personal Data Recovery

We work with all customers, large and small. DataChute’s personal data recovery services are made available at an affordable cost with industry leading data repair rates. Our highly skilled drive specialists are certified in home computer hard drive, SSD, memory card and flash drive file recovery. We’ve serviced all types of storage challenges including:

  • Liquid and Water Damaged Hard Drives
  • Home Computer Surge Protector Failures
  • Lost Family Photos and Files
  • Old Desktop and Laptop HDD, CDs, and Other Media Types
  • Heat and Fire Damage
  • Laptop Accidents – Falls, Drops, Failed Components
  • Spam, Ransomware and Virus Corruption

Medical Data Recovery

DataChute Recovery Services offers a wide array of industry leading data recovery services for healthcare offices and organizations. Our HIPAA Compliant and certified specialists are equipped to process data repair for hospitals, private practices, health insurers and other healthcare providers. Our dedicated media specialists are able to repair nearly any data storage devices while protecting patient confidentiality. HRM and patient data loss can result in catastrophic challenges for your patients. Most healthcare providers in the medical industry utilize RAID array, hard drives and other digital storage devices for employee activities. Common causes of lost data:

  • Hard Drive Failures and Mechanical Media Issues
  • Media or File Corruption
  • RAID Drive Failures
  • Employee File Deletion or User Error
  • Ransomware Damage
  • File Access Conflicts with Encryption
  • Fire, Flood and Lightning Damage
DataChute’s Data Recovery Services ensure:
  • Full HIPAA Compliance Certification
  • 24/7/365 – Emergency Data Recovery Services
  • Personalized Data Recovery Diagnostics
  • Leading Recovery Success Rates
  • Online Case Access and 24/7 Customer Support

Government Data Recovery

We provide SAM approved private and secured government data recovery options for U.S. organizations. We proudly offer Federal, State and local recovery services for, law enforcement, city school districts, city halls, and municipality departments. DataChute recovery specialists are certified for drive crashes and failures including:

  • RAID 5 Data Recovery
  • NAS Data Recovery
  • RAID System Failures
  • HDD Corruption and Failures
  • Lightning, Flood, and Fire Damaged Drives
  • Voluntary Data Sabotage or Data Deletions
  • Power Supply Failure
Our data recovery laboratory is equipped with:
  • Class 100 ISO 5 verified clean room
  • Biometric secure facility
  • Verified, Licensed and Hardware Manufacturer authorized data recovery servicer

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Security Certified

Best In-Class Type II Auditing For Our Customer’s Confidentiality, Security and Privacy.

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Government Authorized

Best In-Class Type II Auditing For Our Customer’s Confidentiality, Security and Privacy.

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Clean Room ISO-4 Lab

Best In-Class Type II Auditing For Our Customer’s Confidentiality, Security and Privacy.


Recovery Service FAQs

How long will it take to recover my data?

We usually try to have basic diagnostics and the drive evaluation done within a few days with your final quote. Upon approval, the overall process will take on average about 1-2 weeks, depending on how your drive cooperates, as well as how our work load looks.

What happens if the data is not recoverable?

Some drives and data cannot always be recovered 100% of the time, but this is rarely the case. A recovery process is complex, with many variables involved and we always carefully do our best on any recovery that comes our way and most often safely recover all or most of the data from the non-trauma related drives and situations. Trauma situations can sometimes be more questionable for recoveries.

It’s always possible in all recovery situations that some file, folder or index structure corruption may occur. How much or how little, if any, is not always known, nor can we check for this on all our projects or on all your files. Sometimes our software can report this, but not always.

Where do I drop-off my device?

We’ll provide you with a prepaid shipping label. Bring your device to our designated Tracy location.

How much does data recovery cost?

Drives fail in different ways and all drives can have different levels of corruption, hardware issues as well as amounts of data that needs saved from them. So without evaluating it, we can’t know the extent of work that your drive will need for recovery.

We do not believe in flat-rate charges as they are usually designed to turn every part of a failure situation into a worst case scenario. Often, this isn’t the case and the situation is not as bad as that and the work needed, far less costly than a worst case situation. We do charge a minimum, one time charge, of $190 per drive to meet you for drive pickup and then fully inspect, test and diagnose the drive. Only then can we firmly quote you for the final and total recovery charges plus offer you the probability of how good the expected recovery should be. The average however, based generally on software or corruption issues alone, usually fall between around $300 to $600. If the drive has more complicated issues and/or mechanical issues of any kind, the recovery costs will be higher.

* Multi-Drive RAID/data server or trauma issues such as falling, water or smoke damage will require a more comprehensive quote.

Where will my recovered data be stored?

Recovered data will be mirrored and copied to our protected offline backup system until we are ready to send you back your recovered files. Upon completion, we’re able to send your data via a new external flash drive, SSD drive or USB backup hard drive (depending on the required size needed). All new devices have the ability to be password protected for your access only. We also offer secure remote file transfer services to ensure that you instantly receive your data backup without the hassle of shipping. Learn more about this process. Corrupt devices can either be destroyed on our premises or mailed back to you. Serving your specific case is our top priority so we are more than happy to customize your unique recovery needs.

Will my data be kept private?

Yes, absolutely. Your data and private information will never be shared with any third parties, without your approval. Our technical specialists will access your provided data and files, or only investigate specific data which you approve or verify. DataChute Data Recovery maintains industry leading protocols, strict privacy respect and networks to ensure that client data is held safe. We have earned ISO 9001:2008 and ISO 145664 certifications. DataChute exceeds all data privacy compliance recommendations, regularly enhance our security systems, and keep all software updated with the latest secure versions to maintain compliance with FERPA, HIPAA and state laws. Rest assured that we fully understand and respect your confidential information. From day one of receiving your storage device at our facility, our promise is to keep your data protected. Speak with a dedicated specialist to find out more about our privacy mission.

How do I receive back my recovered data?

Once the recovery process has been completed, we will notify you immediately and give you a summary review. Then we can schedule with you the return of your drive. Final payment is due at this time.

Can you rush this process?

Yes, our rush project fee will reduce the turn-a-round time to usually about 1 week or less. We have a one time, non-refundable, rush project fee of $349.

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