Concord Data Recovery

DataChute Data Recovery provides highly reliable file repair services to US based businesses. Our storage drive and data recovery success rate exceeds industry averages, ensuring that you have peace of mind that your data is in the best hands. We work with small, medium and enterprise size businesses primarily in the US with local data recovery facilities across the country. Our professional and highly qualified staff provides hand on care using cutting edge file repair software. Common reasons for data recovery services include:

• Hard Drive Mechanical Failures
• Power Outlet or Surge Protector Overloads
• Accidental Hardware Impacts / Dropped Computers
• Water or Liquid Damaged Laptops
• Old age or Used Equipment Components
• Fire Damage, Water Damage, or Magnetic Interference
• User Error, Employee File Deletion, Ransomware or Computer Viruses

We work with all customers, large and small. DataChute’s personal data recovery services are made available at an affordable cost with industry leading data repair rates. Our highly skilled drive specialists are certified in home computer hard drive, SSD, memory card and flash drive file recovery. We’ve serviced all types of storage challenges including:

• Liquid and Water Damaged Hard Drives
• Home Computer Surge Protector Failures
• Lost Family Photos and Files
• Old Desktop and Laptop HDD, CDs, and Other Media Types
• Heat and Fire Damage
• Laptop Accidents – Falls, Drops, Failed Components
• Spam, Ransomware and Virus Corruption

DataChute Recovery Services offers a wide array of industry leading data recovery services for healthcare offices and organizations. Our HIPAA Compliant and certified specialists are equipped to process data repair for hospitals, private practices, health insurers and other healthcare providers. Our dedicated media specialists are able to repair nearly any data storage devices while protecting patient confidentiality. HRM and patient data loss can result in catastrophic challenges for your patients. Most healthcare providers in the medical industry utilize RAID array, hard drives and other digital storage devices for employee activities. Common causes of lost data:

• Hard Drive Failures and Mechanical Media Issues
• Media or File Corruption
• RAID Drive Failures
• Employee File Deletion or User Error
• Ransomware Damage
• File Access Conflicts with Encryption
• Fire, Flood and Lightning Damage

• Full HIPAA Compliance Certification
• 24/7/365 – Emergency Data Recovery Services
• Personalized Data Recovery Diagnostics
• Leading Recovery Success Rates
• Online Case Access and 24/7 Customer Support

We provide SAM approved private and secured government data recovery options for U.S. organizations. We proudly offer Federal, State and local recovery services for, law enforcement, city school districts, city halls, and municipality departments. DataChute recovery specialists are certified for drive crashes and failures including:

• RAID 5 Data Recovery
• NAS Data Recovery
• RAID System Failures
• HDD Corruption and Failures
• Lightning, Flood, and Fire Damaged Drives
• Voluntary Data Sabotage or Data Deletions
• Power Supply Failure

• Class 100 ISO 5 verified clean room
• Biometric secure facility
• Verified, Licensed and Hardware Manufacturer authorized data recovery servicer

We usually try to have basic diagnostics and the drive evaluation done within a few days with your final quote. Upon approval, the overall process will take on average about 1-2 weeks, depending on how your drive cooperates, as well as how our work load looks.

Some drives and data cannot always be recovered 100% of the time, but this is rarely the case. A recovery process is complex, with many variables involved and we always carefully do our best on any recovery that comes our way and most often safely recover all or most of the data from the non-trauma related drives and situations. Trauma situations can sometimes be more questionable for recoveries.

It’s always possible in all recovery situations that some file, folder or index structure corruption may occur. How much or how little, if any, is not always known, nor can we check for this on all our projects or on all your files. Sometimes our software can report this, but not always.

We’ll provide you with a prepaid shipping label. Bring your device to our designated Concord location.

Drives fail in different ways and all drives can have different levels of corruption, hardware issues as well as amounts of data that needs saved from them. So without evaluating it, we can’t know the extent of work that your drive will need for recovery.

We do not believe in flat-rate charges as they are usually designed to turn every part of a failure situation into a worst case scenario. Often, this isn’t the case and the situation is not as bad as that and the work needed, far less costly than a worst case situation. We do charge a minimum, one time charge, of $190 per drive to meet you for drive pickup and then fully inspect, test and diagnose the drive. Only then can we firmly quote you for the final and total recovery charges plus offer you the probability of how good the expected recovery should be. The average however, based generally on software or corruption issues alone, usually fall between around $300 to $600. If the drive has more complicated issues and/or mechanical issues of any kind, the recovery costs will be higher.

* Multi-Drive RAID/data server or trauma issues such as falling, water or smoke damage will require a more comprehensive quote.

Recovered data will be mirrored and copied to our protected offline backup system until we are ready to send you back your recovered files. Upon completion, we’re able to send your data via a new external flash drive, SSD drive or USB backup hard drive (depending on the required size needed). All new devices have the ability to be password protected for your access only. We also offer secure remote file transfer services to ensure that you instantly receive your data backup without the hassle of shipping. Learn more about this process. Corrupt devices can either be destroyed on our premises or mailed back to you. Serving your specific case is our top priority so we are more than happy to customize your unique recovery needs.

Yes, absolutely. Your data and private information will never be shared with any third parties, without your approval. Our technical specialists will access your provided data and files, or only investigate specific data which you approve or verify. DataChute Data Recovery maintains industry leading protocols, strict privacy respect and networks to ensure that client data is held safe. We have earned ISO 9001:2008 and ISO 145664 certifications. DataChute exceeds all data privacy compliance recommendations, regularly enhance our security systems, and keep all software updated with the latest secure versions to maintain compliance with FERPA, HIPAA and state laws. Rest assured that we fully understand and respect your confidential information. From day one of receiving your storage device at our facility, our promise is to keep your data protected. Speak with a dedicated specialist to find out more about our privacy mission.

Once the recovery process has been completed, we will notify you immediately and give you a summary review. Then we can schedule with you the return of your drive. Final payment is due at this time.

Yes, our rush project fee will reduce the turn-a-round time to usually about 1 week or less. We have a one time, non-refundable, rush project fee of $349.